Q: What types of vehicles do you service?
A: We specialize in Class 6, 7, and 8 trucks, and can provide parts and services for vehicles dating back to the 1960s.
Q: Do you offer a warranty on your products and services?
A: Yes, we provide a 1-year unlimited mileage warranty.
Q: What brands do you carry?
A: We stock parts from major brands including Eaton, Fuller, TTC, Mack, and Meritor Rockwell. We’re also distributors for PAI, New Star, and World America.
Q: Do you offer rebuilding services?
A: Yes, we offer custom rebuilding programs tailored to your specific needs.
Q: Can you help with older or hard-to-find parts?
A: Absolutely! With over 100 years of combined experience, our team specializes in sourcing parts for older vehicles.
Q: Do you offer on-site diagnostics?
A: Yes, we provide on-site diagnostic services to minimize disruption to your operations.
Q: How does your Core Exchange program work?
A: Our Core Exchange program allows you to swap your old core for a remanufactured unit, receiving credit for your old core upon inspection and approval.
Q: Do you offer emergency services?
A: While we strive to accommodate urgent needs, please contact us directly for emergency service availability.
Q: How can I get a quote for your services?
A: You can request a quote by calling our office or sending an email to info@southwestdrivetrain.com.
Q: Do you ship parts nationwide?
A: Yes, we offer shipping services across the United States.
If you have any other questions, please don’t hesitate to contact us. We’re here to help keep your fleet running smoothly!